Ben Coleman, MD of U-Sure interviewed by Insurance Times

Ben Coleman, MD of U-Sure was recently interviewed by Insurance Times in their MGA Q&A.

In the interview, Ben explained how U-Sure has managed to maintain a first class service and continued growth through the pandemic.

Central to their ongoing success has been the quality of broker service the U-Sure team provides, including:

Quote referral times under 10 minutes
Turning more challenging risk quotations around within an hour
Answering phone calls within 20 seconds.

Recognising that claims handling is key to building long term relationships, U-Sure ensure that their outsourced claims service is also delivered to a similar high standard.

In the article Ben also referenced the recent launch of U-Sure’s new residential property owners and unoccupied property product onto the Homewriter platform, meaning U-Sure products can now be accessed through OpenGI Homewriter as well as the U-Sure web portal and Acturis e-trade.

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